Noticed my brakes were making a really bad grinding noise during a late night food run. Turned around and carefully drove home. Called this shop the next morning right when they opened and they got me in right away. They let me know that they had a few customers ahead of me but they gave me an initial price estimate and told me they would call me to let me know the results of the brake inspection so I could make a final decision for the services I wanted. Got the call just after lunch which is when they said they’d probably get back to me. They told me what they found, I told them what I wanted and a little over an hour later they were calling me one last time to let me know the vehicle was ready for pickup. I mostly picked this location because it’s a short drive from my apartment but now I feel very fortunate that I found them. I’ll definitely be coming back to them for my auto needs in the future. Other minor details that I appreciated was how friendly they were both on the phone and when I walked into the office (smiles and greetings from all the employees), their transparency overall in terms of cost and time, and when an employee drove my car back to the front for me I noticed they had placed a plastic cover over the drivers seat to help keep it clean (which they removed as they got out). Small details but to me they matter. Oh and also my brakes aren’t making any grinding or squeaking noises anymore. Shout out to the team for the great work on short notice and especially to Juan for providing a very pleasant customer service experience.