5

Been going there for years. The most trusted business I have ever dealt with. So honest and helpful. I'm about to back and buy tires again this week.

5

I was told by another repair shop I needed new brake rotors and brake pads because I was driving at 5% and the cost was going to be around $550. I called around to various places trying to get quotes and Western had the best price. I took my car into them explaining what was wrong and they took it back right away. I got a call maybe 30 minutes later from Patrick telling me that my rotors were actually still in good shape and it was only the break pads that needed to be replaced. I was so blown away by their honesty! They easily could have taken advantage of the situation and made extra money off of me but they instead were truthful and ended up saving me money. I cannot thank them enough for their honesty and professionalism! They even filled my tires up for me because the car had been sitting for a few months! I will definitely recommend them to everyone and will be back in the future for all my cars needs! Thank you again so much guys!!!

5

Popped in at 7:30 am and got right in. They fixed my flat in 30 minutes, and I was on my way. Very friendly, great service.

5

Over 20 years, best and most honest service ever. I trust the Pacquette family with my car no matter what they say needs to be done and usually, it's just an oil change or tire rotation. Always professional and friendly!

5

Customer service is outstanding. Great coffee bar too! Prices are lower than any dealer, member discount places like Costco, and auto repair franchises for tires or mechanical repairs. Great team that works well together and always spends the time to make sure I know the progress of my repair, wait time and overall health of my vehicles. They service my H2, Dodge Ram 4x4 Big Horn, Aztec Trailer, Look Trailer, Bobcat 3450 UTV and Bobcat 453 skid steer. YEP! They service all kinds of vehicles and equipment! And its been owned by the same family since 1962!!

5

Thank you Paul and Patrick!! You guys answered all of my questions and made me feel comfortable with everything my car needed. I really appreciate just how easy you made it for us!

5

Elite '2020 Elite '2020 These guys are so wonderful!! I stopped due to my flat tire light coming on. I had just drove in from Dallas, TX with my 5-month old. They were crazy busy with a long wait but they took the time to check all of my tires and add air. Turns out the temperature was the cause of the low air. They didn't charge me or try to make an easy sale. (I drive a Range Rover and the tires are by no means cheap. Since I'm with my little one, I would have said yes to a new tire real quick if that's what had been suggested.) I was in and out in about 10 mins. I highly recommend this location. Cannot rave about the staff enough!!! Heading back to the hi desert before our drive back to TX and I fell much safer thanks to them!!

5

About as quick and easy as it gets. I had a flat tire I needed repaired and found this shop next door to where I work. Dropped off my car with the keys this morning and by lunch the tire hole had been repaired for $20. Thank you!

5

always pleased with the service ive gotten for my car! i never feel like im getting the run-around or being screwed over like many auto service businesses. Many times i will drop my car off without any kind of reservation and it will still be taken care of in a timely manner! Fair pricing, with cast member discount!

5

It's not easy finding a fair, honest and reliable mechanic. I took my car here for its routine oil and filter change, plus service check. I was told about 45 minutes and it seemed even faster. Changed the oil and filter, topped off my fluids and aired up my tires. In the past, I've been hit up to have other things done. Not here. When done, they told me what oil they used, when to get my next change and about my tire pressure. From the start, they were forthcoming about if I needed synthetic or not. I've had other places push it on me, but here, they went with factory recommendations all around. They are able to do just about all repairs except smog and body work. When the time comes for any other repairs outside of oil and lube, I'll give these guys my business. Tires, brakes, and tune-up -- until they prove me otherwise, I'll give them my business.